Predictable pricing with full operational scope visible.
Transparent starting tiers for Professional Care (individuals and families) and Business Technology fleet management. Every engagement is governed by a clear, documented service agreement.
Select the right service tier for your devices or business
Professional Care starts at $99/year. Business IT and compliance programs are quoted based on verified seat count.
Essential Care
1 device
Baseline remote maintenance, scheduled security updates, and direct diagnostic support for one device.
- ✓1 covered desktop or laptop
- ✓Initial health & diagnostic audit
- ✓OS & software patch scheduling
- ✓MFA setup & baseline account hygiene
- ✓Remote malware & scam alert remediation
- ✓Encrypted remote session delivery
Advanced Care
Up to 2 devices
Comprehensive multi-device care, performance optimization, and priority remote assistance.
- ✓Up to 2 covered devices (PC, Mac, or smart device)
- ✓All Essential Care features included
- ✓Quarterly system performance tuning
- ✓Home Wi-Fi, mesh router & wireless printer setup
- ✓Alexa & voice assistant integration
- ✓Password manager setup assistance
Premium Care
Up to 3 devices
Executive-tier device security, email synchronization, and accelerated technician response.
- ✓Up to 3 covered devices
- ✓All Advanced Care features included
- ✓Outlook & cloud email sync support
- ✓Smart TV, streaming device & smart appliance support
- ✓Direct escalation to senior technician
- ✓10-Year Lifetime Nominee option eligible
Family / Elite Care
Up to 5 devices included
Full family or multi-system fleet management with flexible expansion at $49/device/year.
- ✓Up to 5 covered devices included
- ✓Add extra devices at $49/device/year
- ✓All Premium Care features included
- ✓Whole-home smart TV, fridge, Alexa & IoT support
- ✓Sub-1-hour critical response priority
- ✓Multi-year prepayment savings up to 15%
Important Pricing & Service Scope Disclosure: Final pricing depends on the devices, services, and scope included in your individual service agreement. Displayed rates represent baseline starting points. All service engagements are delivered remotely and subject to executed agreement terms.
Service Notice: Remote technical services cover software configuration, cloud backup synchronization, network optimization, and preventative maintenance. On-premises physical component repair is facilitated through authorized third-party arrangements where applicable.
Transparent terms designed for long-term partnership
Clear flat-rate annual pricing documented in advance. No unexpected surprise invoices or nickel-and-dime fees.
Lock in multi-year service rates and receive a 10% discount on upfront 3-year commitments.
Maximum rate protection with 15% discount. 10-year plans include our Lifetime Nominee succession benefit.
Operational capability comparison
Compare how Nanicto proactive managed care compares to traditional emergency break/fix repair and unmanaged environments.
| Operational Capability | Nanicto Professional Care | Traditional Break/Fix | Unmanaged / Informal |
|---|---|---|---|
| Cost Predictability | ✓ Fixed predictable subscription | ✕ Unpredictable panic hourly bills | ✕ Hidden downtime & emergency costs |
| Scope Agreement | ✓ Documented written Statement of Work | ✕ Informal verbal estimate | ✕ No documented baseline |
| Patch Management | ✓ Automated scheduled OS & app patching | ✕ Applied only when something crashes | ✕ Months out of date |
| Response Time Guarantee | ✓ Sub-1-hour critical response SLA | ✕ Best-effort queue (often days) | ✕ Whoever is available in the office |
| Security & Threat Defense | ✓ Continuous EDR & threat mitigation | ✕ Basic or expired consumer antivirus | ✕ Default OS protections only |
| Identity & MFA Governance | ✓ Enforced Zero-Trust MFA & credential vaults | ✕ Not addressed | ✕ Reused passwords across staff |
| Employee On/Offboarding | ✓ Documented 1-day credential & access workflow | ✕ Ad-hoc manual configuration | ✕ Forgotten active zombie accounts |
| Compliance Guidance | ✓ FTC Safeguards, HIPAA, PIPEDA alignment | ✕ No compliance documentation | ✕ Significant regulatory liability |
| Hardware Exclusions | ✓ Transparent remote-only; zero hardware lock-in | ✕ High markup on parts & surprise visits | ✕ Scrambling at retail stores |
Secure transactions, clear policies & consumer protection
Nanicto LLC complies with federal and state commercial consumer protection guidelines, card brand operating rules, and PCI-DSS Level 1 standards.
All listed pricing and invoice transactions are billed in USD. Foreign cards are accepted with automatic bank currency conversion.
Payments are processed through PCI-DSS Level 1 certified processors. Nanicto never stores or logs raw credit card numbers.
Services are provisioned electronically via secure remote management channels. No physical shipping is required.
Subscriptions can be cancelled within 15 days. Deductions apply only if hands-on technician diagnostics have taken place ($99/device).
Questions about pricing and agreements
Everything you need to know about our billing structure, scope guarantees, and contract flexibility.
Are there discounts for multi-year commitments?+
Do you support smart TVs, Alexa, and home IoT devices?+
Do you configure automated backups?+
Are there unexpected onboarding or hidden setup fees?+
Do plans include on-site visits or physical hardware replacement parts?+
Can we adjust our seat count as our business hires or downsizes?+
What is the 10-Year Lifetime Nominee Benefit?+
Need a formal proposal for your organization?
Tell us about your endpoints, users, and cloud environments. We will prepare an exact proposal outlining deliverables, response SLAs, and transparent pricing.