Infrastructure Services
Remote Windows Server, Linux, Active Directory, hypervisor, and SQL database administration for small businesses and co-managed IT partners.
Why This Needs Attention
Server environments require regular maintenance — patching, configuration reviews, and access control audits. Without ongoing attention, they accumulate technical debt: outdated configurations, unmonitored processes, and security vulnerabilities that grow silently over time.
How Nanicto Operates
Infrastructure Services covers the remote administration of on-premise and hosted server environments: Windows Server, Linux distributions, Active Directory, Hyper-V, VMware, Proxmox, and SQL databases. We manage the systems that underpin your business applications.
Why It Matters
A server that has not been patched in months is a liability. Active Directory configurations that have never been reviewed likely have privilege issues. Proactive systems administration prevents predictable failures.
How the Engagement Works
We begin with a systems audit: server configurations, patch levels, AD structure, and database health. We establish a maintenance schedule and handle ongoing tasks — patches, account reviews, database maintenance — under a documented scope.
Verified Benefits
- ✓Servers are patched on schedule and configured to a documented standard.
- ✓Active Directory is reviewed for privilege issues and stale accounts.
- ✓Databases are maintained and monitored — reducing the risk of data loss.
- ✓Hypervisor environments are monitored for resource issues before they cause downtime.
Included in Scope
- ✓Windows Server administration (2016, 2019, 2022)
- ✓Linux server administration (Ubuntu, Debian, CentOS/RHEL)
- ✓Active Directory user and group management
- ✓Group Policy configuration
- ✓Hypervisor management (Hyper-V, VMware ESXi, Proxmox)
- ✓SQL database administration (PostgreSQL, MySQL, MSSQL)
- ✓Automated system backup jobs & schedule verification
Explicit Exclusions
- –Physical server hardware installation or repair
- –Network cabling and physical infrastructure
- –On-site visits
- –Cleanroom forensic data recovery from mechanically damaged drives
How this service compares
Patches accumulate, processes fail silently, and the first sign of a problem is often a complete outage.
Regular maintenance, documented configuration, monitored processes, and a defined procedure for handling issues.
Frequently asked questions about Infrastructure Services
Clear answers regarding remote execution, boundaries, and onboarding.
Do you support on-premise hardware?+
Can you manage a hybrid environment with both on-premise and cloud servers?+
What if a server goes offline unexpectedly?+
Do you manage domain controllers?+
Ready to scope your Infrastructure Services?
Contact our technical specialists to discuss your environment. We will review your requirements and provide a transparent, written Statement of Work.